FAQs

FREQUENTLY ASKED QUESTIONS:

1. For purchasing products account is required?
Ans: No, account is optional. Customers will be able to check out with a customer account or as a guest.

2. Where can I find my purchased products?
Ans: When the order is completed, an automated e-mail will sent to you to download. If not then feel free to contact us.

3. How do I contact a support or custom order about an item or design?
Ans: You may see Contact Us at the top menu and also footer menu of the website. Just fill it, we will get you via your e-mail you provided.

4. Can I buy bulk design bundles?
Ans: Yes, send us the product links which you want. Minimum required 10 product links and you will get 40% discount. Contact Us.

5. What kind of file types are good for crafting?
Ans: That would be SVG and DXF files, depending on which cutting machine you are using. We will give you SVG, DXF, EPS, PNG, PDF, Source file (AI), and JPEG.

6. Can I use purchased Items for Commercial projects?
Ans: Yes.

7. If I am a designer, am I allowed to upload my own license?
Ans. No, this is 100% not allowed. We will take legal action against your store or website.